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Booking T&Cs

VAT Update

From 15th July 2020 until 31st March 2021, the rates will include VAT at 5% as per the Government announcement made on 24th September 2020.

For stays from 1st April 2021 onwards, the rates will include VAT at 20% as per the Government announcement made on 24th September 2020.

2020 & 2021 Booking Conditions

Flexible 10% deposit and 72 hour cancellation period for all new bookings up until 22 Dec 2021 (excluding the period 10 July to 06 Sept 2021)

Flexible 30% deposit and seven day cancellation period for all new bookings from 10 July to 06 Sept 2021

Some Saturday nights will have a minimum two night stay restriction in place.

2020 & 2021 Cancellation Policy

For individual reservations we will charge an additional 90% of the quoted rate for the entire stay for any cancellations within 72 hours of arrival. Group bookings are defined as five or more rooms.

For group bookings, we will charge 90% of the total of the rooms cancelled within 14 days of arrival. Any deposits relating to any group rooms cancelled will be non-refundable nor transferrable to another room in the group.

No refunds will be given for failing to take up any component included in the price of your holiday, including meals. 

Please note that rates vary depending on the day of the week and the hotel’s occupancy levels. All rates are inclusive of VAT at the current rate. Rates are per room, per night, based on two adults sharing a room. Children stay for free and are charged for all meals as taken.
 
Children up to the age of 16 stay for free in their parent’s room – subject to the suitability of the room to take extra beds. Rates are inclusive of breakfast for two adults and children staying in the same room. Children’s meals including breakfast are charged as taken on our special breaks.

Single occupancy of a double/twin room

A discount of £15 applies for single occupancy on a bed and breakfast basis, and £40 on a dinner, bed and breakfast basis.

Dogs stay for £15 per night

Should you wish to bring your dog with you, there will be a supplement of £15 per dog, per night. Please note that not all bedrooms are suitable for dogs and therefore this option is strictly subject to availability and must be booked in advance.

2021 Booking terms and conditions

A 30% non-refundable deposit will be taken by credit/debit card at the time of booking.  This amount will be deducted from your final balance at the end of your stay. A minimum two night stay may apply to Saturday nights.

2021 Cancellation Policy

For individual reservations during school holiday periods or for weekends between 31st March and 31st October, we will charge the remaining balance for the entire stay for any cancellations within 14 days of arrival.

For individual reservations during any other periods, we will charge an additional 70% of the quoted rate for the entire stay for any cancellations within 72 hours of arrival.

Group bookings are defined as five or more rooms. For group bookings, we will charge 70% of the total of the rooms cancelled within 28 days of arrival. Any deposits relating to any group rooms cancelled will be non-refundable nor transferrable to another room in the group.

Full pre-payment may apply on special events and some special offers. We strongly urge you to take out appropriate holiday cancellation insurance, especially for longer stays. This must cover you in case of cancellation as a result of any conditions outside of our control, e.g. Bad weather (snow), children’s illness etc.

No refunds will be given for failing to take up any component included in the price of your holiday, including meals.