Booking T&Cs

Non-refundable and non-transferable 30% deposit. Any new bookings cannot be cancelled within 7 days of arrival up until 23 Dec 2026.

Some Saturday nights will have a minimum two night stay restriction in place. Please note we will be a cashless hotel from 30th January, 2026 so please make necessary arrangements for this.

For individual reservations we will charge an additional 70% of the quoted rate for the entire stay for any cancellations within 7 days of arrival.

Group bookings are defined as five or more rooms. For bookings made within 7 days of arrival, the full package rate is payable at the time of booking. Cancellations made within 7 days of arrival will incur a charge of the full package price.

For individual reservations during school holiday periods between 8th July and 9th September we will charge the remaining balance for the entire stay for any cancellations within 14 days of arrival. A 50% non-refundable deposit is taken during these dates.

For group bookings, we will charge 70% of the total of the rooms cancelled within 14 days of arrival. Any deposits relating to any group rooms cancelled will be non-refundable nor transferrable to another room in the group.

No refunds will be given for failing to take up any component included in the price of your holiday, including meals.

Full pre-payment may apply on special events and some special offers. We strongly urge you to take out appropriate holiday cancellation insurance, especially for longer stays. This must cover you in case of cancellation as a result of any conditions outside of our control, e.g. Bad weather (snow), children’s illness etc.

Please note that rates vary depending on the day of the week and the hotel’s occupancy levels. All rates are inclusive of VAT at the current rate. Rates are per room, per night, based on two adults sharing a room. Children stay for free and are charged for all meals as taken.

Children up to the age of 16 stay for free in their parent’s room – subject to the suitability of the room to take extra beds. Rates are inclusive of breakfast for two adults and children staying in the same room. Children’s meals including breakfast are charged as taken on our special breaks.

A discount of £15 applies for single occupancy on a bed and breakfast basis, and £40 on a dinner, bed and breakfast basis.

Should you wish to bring your dog with you, there will be a supplement of £20 per dog, per night and includes access to the doggy dining area with your dog. Please note that all bedrooms are dog friendly but this option must be booked in advance and there is a maximum of 2 dogs per room.