Skip to content

Booking T&Cs

2017/2018 RATES

Please note that rates vary depending on the day of the week and the hotel’s occupancy levels. All rates are inclusive of VAT at the current rate. Rates are per room, per night, based on two adults sharing a room. Children stay for free and are charged for all meals as taken.
Children up to the age of 16 stay for free in their parent’s room – subject to the suitability of the room to take extra beds. Rates are inclusive of breakfast for two adults and children staying in the same room. Children’s meals including breakfast are charged as taken on our special breaks.

Single occupancy of a double/twin room

A discount of £15 applies for single occupancy on a bed and breakfast basis, and £40 on a dinner, bed and breakfast basis.

Dogs stay for £15 per night

Should you wish to bring your dog with you, there will be a supplement of £15 per dog, per night. Please note that not all bedrooms are suitable for dogs and therefore this option is strictly subject to availability and must be booked in advance.

Booking terms and conditions

A 30% non-refundable deposit will be taken by credit/debit card at the time of booking.  This amount will be deducted from your final balance at the end of your stay. A minimum two night stay may apply to Saturday nights.

Cancellation policy

For individual reservations during school holiday periods or for weekends between 31st March and 31st October, we will charge the remaining balance for the entire stay for any cancellations within 14 days of arrival.

For individual reservations during any other periods, we will charge an additional 70% of the quoted rate for the entire stay for any cancellations within 72 hours of arrival.

Group bookings are defined as five or more rooms. For group bookings, we will charge 70% of the total of the rooms cancelled within 28 days of arrival. Any deposits relating to any group rooms cancelled will be non-refundable nor transferrable to another room in the group.

Full pre-payment may apply on special events and some special offers. We strongly urge you to take out appropriate holiday cancellation insurance, especially for longer stays. This must cover you in case of cancellation as a result of any conditions outside of our control, e.g. Bad weather (snow), children’s illness etc.

No refunds will be given for failing to take up any component included in the price of your holiday, including meals. 

Booking amendments

Outside the cancellation period, the hotel will do its utmost to comply with any request for an amendment to a booking made after the booking has been confirmed.

This will not always be possible in terms of special packages and minimum length of stay requirements, where a change of dates will reflect the available rates and packages for the new dates.

Pre-paid special offers are non-refundable and non-transferable.

Changes to your board basis must be made a minimum of 7 days prior to arrival date and cannot be amended during your stay.