It is possible to switch off cookies by setting your browser preferences. Turning cookies off may result in a loss of functionality when using our websites.
When someone visits the Knoll House website, we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way that does not identify anyone. We do not make, and do not allow Google to make any attempt to find out the identities of those visiting our website.
As part of the accommodation booking process, via online purchases, from forms on our websites and sign up to our e-newsletter, we collect personal information.
We use that information for various reasons: to tell you about great offers and events and other news and occasionally to check our records are right and to check every now and then that you’re happy and satisfied. We do not share email lists with other organisations and businesses.
We use a third-party provider, Campaign Monitor, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see Campaign Monitor's privacy notice.
You can unsubscribe from our newsletters at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing firstname.lastname@example.org.
A cookie is a small text file that is downloaded onto a user’s hard drive when accessing certain websites. This technology is commonly used across a large majority of websites. Most of the cookies that we use on this website are necessary to enable you to move around the website and to use its features. The cookies we use fall into the following categories:
Performance cookies – these cookies are used to inform the performance of, and improvements to, the website. They collect information about how visitors use the website.
Analytical cookies -we use Google Analytics to record visitor numbers to the website and to understand how visitors navigate through the website, how much time is spent on each page, and so on. This information helps us to improve the way the website works. This browser data is anonymous and cannot be traced to individual users.
Third party cookies - these are cookies set by another website in order for tools provided by them to function.
Social media and mapping - at times our website may contain snippets of content from external sources such as YouTube, Facebook, Twitter, Tripadvisor, or Google Maps. You can disable these cookies (see below), but it may cause the tools to cease to function.
As most of the cookies used on this website are necessary to the correct functioning of the website, we recommend that you allow cookies to be used. If you would prefer to block cookies however, you can do this by adjusting your browser settings. For more information on how to do this, you can visit AboutCookies.org.
To disallow anonymous Google Analytics data to be collected about your visits to websites, go to the Google Analytics Opt-out.
For information on how to disable cookies in your browser see one of the following guides.
- Google Chrome
- Mozilla Firefox
- Microsoft Edge